Invoice Auditing
Line-by-line review of billed storage and equipment charges against agreements and milestones.
Demurrage & Detention Recovery
Recover charges you should not have paid.
HarborClaim helps importers, freight forwarders, and 3PLs recover invalid or excessive demurrage and detention charges. We review invoices, identify disputable line items, prepare evidence-backed dispute packets, and track recoveries.
Start with recent invoices. HarborClaim will confirm receipt, identify missing records, reconstruct the shipment timeline, and provide a preliminary review.
We help importers, freight forwarders, and 3PLs recover invalid or excessive demurrage and detention fees.
We review invoices, prepare evidence-backed dispute packets, and track recoveries.
In under 60 seconds
- You share recent invoices and shipment details.
- We identify disputable line items and estimate recoverable value.
- We prepare evidence-backed dispute packets and support follow-up through resolution.
- We monitor outcomes and report every recovery.
What We Do
We focus on one job: identifying and recovering demurrage and detention charges that do not hold up under contract terms, terminal records, and shipment timelines.
Dispute Preparation
Clear, documented dispute packets with timestamps, supporting files, and rule references.
Recovery Tracking
Case status tracking through resolution, with transparent reporting on credits and refunds.
Ready to review your recent invoices?
Request a Free Invoice ReviewHow It Works
Step 1
Submit Data
Submit recent invoices and the available shipment, appointment, release, pickup, return, and free-time records through a private upload request.
Step 2
Review & Flag
We identify invalid billing patterns and disputable charges.
Step 3
Dispute Preparation
We prepare an evidence-backed dispute packet for your review. HarborClaim contacts third parties or submits materials only with written client authorization.
Step 4
Recovery Updates
You get status updates through credit issuance or refund completion.
What We Find
Billing beyond contractual free time
Charges that exceed agreed terms or use incorrect free-day calculations.
Duplicate or overlapping charges
Repeated line items billed across invoices or overlapping billing windows.
Errors tied to terminal or carrier events
Charges billed during unavailable pickup windows, holds, or operational delays outside your control.
Mismatch between milestones and invoice dates
Inconsistencies between gate activity, release timing, and billed detention or demurrage days.
Start with a free invoice review to estimate recoverable charges and see where disputes are strongest.
Book a CallWho It’s For
Importers managing container volume
Freight forwarders handling multi-carrier billing
3PLs responsible for transportation cost control
Teams reviewing post-shipment invoice accuracy
Why Us
Specialized focus
We work specifically on demurrage and detention disputes, not general consulting engagements.
Evidence-first process
Every dispute is built on documents, milestone data, and clear references to terms.
Transparent reporting
You can see what was disputed, why it was disputable, and what was recovered.
Pricing
HarborClaim’s initial invoice review is free.
The free review begins with recent invoices. If recoverable value is identified, the client can decide whether to proceed under a written service agreement.
If recoverable value is found and the client chooses to move forward, HarborClaim can work on a success-fee basis.
Typical starting structure:
30% of recovered value.
Recovered value includes refunds, credits, waivers, reversals, reductions, or amounts removed from the payable balance.
No recovery, no success fee.
HarborClaim does not guarantee recovery. We identify potentially disputable charges based on the documents reviewed and support the dispute process with organized evidence and tracking.
Ready to review your recent invoices?
Start with a free invoice review to estimate recoverable charges and see where disputes are strongest.
FAQ
What documents do you need to start?
To begin, HarborClaim reviews recent demurrage or detention invoices. For each charge, send the container number and any available shipment records, including arrival or availability notices, holds and releases, appointment records, pickup and return records, carrier or terminal communications, and applicable free-time terms.
How long does an invoice review take?
A small initial review can usually be completed within a few business days after the documents are received.
What approvals and outcomes should clients expect?
HarborClaim reviews the records provided and does not guarantee recovery. Clients review factual representations and approve dispute materials before submission. HarborClaim does not contact carriers, terminals, or other third parties without written authorization.
Do you handle dispute follow-up?
HarborClaim prepares evidence-backed dispute packets, tracks dispute status, and supports follow-up through resolution.
Is the first review really free?
Yes. The initial invoice review is free. If recoverable value is found and the client chooses to move forward, HarborClaim can work on a success-fee basis.
Contact
Tell us about your recent container activity and invoice volume. We will follow up with a private upload link for recent demurrage or detention invoices and the available shipment records.
Email: hello@harborclaim.com
Phone: +1 (973) 271-2561
In under 60 seconds
You share recent invoices and shipment details.